AI Workflow Automations

Short Course Retail
Master AI workflow automation using Agentic AI, APIs, multimodal AI, and RAG. Learn to automate business processes, deploy AI agents, and build intelligent workflows for data-driven decision-making.
Overview

AI Workflow Automations equips senior retail professionals with expertise in technology strategy formulation — conducting emerging technology synthesis, trends evaluation and application, and information gathering and analysis to support technology adoption and innovation. Participants apply artificial intelligence applications, data analytics, business data analysis and text analytics and processing across automation system maintenance and automated system maintenance workflows — extracting live business data via APIs to drive informed decision-making. Grounded in data governance, data strategy and change management, the module develops user experience design thinking and data design capability to govern AI adoption across retail functions.

The Details

  • FOR SKILLSFUTURE CLAIMS

    Registered Title: (AI Workflow Automations )

    TPGateway Code:TGS-2026065637

  • total hours

    24:00

Curriculum

Course Duration

SWDA Approved Training & Assessments Hours:24:00 Trainer Facilitated Hours (On Campus/Virtual):23:00 Self-Directed E-learning Hours:00:00 Assignment Hours:00:00 Assessment Hours:01:00
Learning Outcomes
  • Integrate AI workflow automation platforms with cloud infrastructure to design and deploy AI-powered automation pipelines for retail business operations.
  • Configure AI-powered workflow automations that integrate business productivity applications and cloud services to improve retail operational efficiency.
  • Extract and process live business data by consuming cloud-hosted APIs and applying findings to support data-driven retail decisions.
  • Apply multimodal AI and image analysis techniques within automation workflows to extract, process and act on data from images, documents and visual inputs in retail operations.
  • Configure and deploy AI agents for personalised customer engagement — evaluating agentic solutions against operational readiness and retail business requirements.
  • Design and implement RAG-enabled conversational AI workflows that govern AI knowledge retrieval — ensuring accuracy, relevance and responsible use of organisational data.
Certificate Issuance
Upon successful completion of the course, the student will be awarded a Tembusu Certificate in AI Workflow Automations.
Requirements
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Fees & Funding
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Schedules
Items Required For Class

Do take note of the following things you are required to have for both class and their assessments. Please check if all of these stated below are in working condition before registering for class. 

On Campus:

  1. Stationery
  2. Laptop
  3. Smart Phone capable of accessing their respective app stores

On-line:

  1. Laptop
  2. Webcam
  3. Working mic on a laptop or actual mic
  4. Smart Phone capable of accessing their respective app stores
  5. Access to data or wifi connections

FAQs

Tembusu Institute schedules classes on selected public holidays to cater to adult learners. Public holiday classes provide greater flexibility and accessibility for learners who may not be able to attend weekday or regular working-hour classes due to work, family or caregiving commitments. All schedules are planned and communicated clearly to students prior to course commencement.

Yes! You can use any SkillsFuture Credits you have to pay for course fees.

We highly discourage you from missing any classes since the entire program is designed to be hands-on intensive. There is also a minimum attendance requirement of 75% of training hours for Singaporean and PRs, and 90% of training hours for international students. If you do not meet the 75% attendance requirement, you will not be eligible to enjoy subsidies nor to sit for the assessment. Make sure you block off your time during your training with us or find an intake option that will ensure you do not miss any classes. You will only wish that you had more time in the class!

We do not offer any make-up or replacement classes.

Class schedules, including lessons conducted on public holidays, are communicated to students prior to course commencement. Students are given the option to select an alternative schedule where classes do not coincide with public holidays at the point of enrolment, subject to availability. If a student chooses to proceed with a schedule that includes public holiday classes and subsequently requests to miss or defer a lesson for personal or religious reasons, standard deferment policies apply. This may include applicable deferment or administrative fees, in accordance with Tembusu Institute's published course terms and conditions. No additional penalties are imposed beyond these stated policies, and the same approach is applied consistently to all students.

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