AI-Driven Online Sales

Short Course Retail
Learn how to use Agentic AI to automate e-commerce campaigns, optimise online sales, personalise customer engagement, and improve campaign performance with AI-driven analytics and workflow automation. Ideal for business leaders, marketers, and e-commerce professionals.
Overview

This course equips participants with practical skills to apply Agentic AI — autonomous, multi-step AI workflows — across every dimension of e-commerce campaign management. Participants will learn how to deploy agentic AI to generate e-commerce web pages and storefronts, plan and execute campaign tactics, manage budgets, and identify and target customer segments across online and social platforms. The course develops capability to monitor customer satisfaction signals in real time, personalize and automate campaign message delivery using agentic AI and cron job scheduling, and evaluate campaign performance through AI-driven analytics and testing tools. Participants will also apply agentic AI to research market trends and competitor activity, generating strategic recommendations to continuously refine e-commerce strategy.

The Details

  • FOR SKILLSFUTURE CLAIMS

    Registered Title: (E-commerce strategies to grow sales online sales )

    TPGateway Code:TGS-2022016499

  • total hours

    24:00

Curriculum

Course Duration

SWDA Approved Training & Assessments Hours:24:00 Trainer Facilitated Hours (On Campus/Virtual):23:00 Self-Directed E-learning Hours:00:00 Assignment Hours:00:00 Assessment Hours:01:00
Learning Outcomes
  • Use Agentic AI to generate e-commerce web pages and storefronts as part of executing an e-commerce strategy.
  • Leverage agentic AI to plan, manage the execution of, and allocate budget for e-commerce campaign tactics.
  • Apply agentic AI to research B2B customer needs and corporate buying behaviour, identify suitable platforms to reach business clients, and generate recommendations to collaborate with business partners to create sales opportunities and enhance campaign visibility.
  • Employ agentic AI to monitor customer satisfaction signals and refine campaigns in response.
  • Utilize agentic AI and cron job scheduling to personalize and schedule campaign messages across marketing channels.
  • Harness agentic AI to evaluate campaign performance using AI-driven analytics and testing tools.
  • Create AI-generated product images and short promotional videos to support e-commerce campaign content production.
Certificate Issuance
Upon successful completion of the course, the student will be awarded the Statement of Attainment (SOA) for E-Commerce Campaign Management-4 by SkillsFuture Singapore. WSQ Certification is nationally endorsed and recognized by industry partners.
Requirements
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Fees & Funding
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Items Required For Class

Do take note of the following things you are required to have for both class and their assessments. Please check if all of these stated below are in working condition before registering for class. 

On Campus:

  1. Stationery
  2. Laptop
  3. Smart Phone capable of accessing their respective app stores

On-line:

  1. Laptop
  2. Webcam
  3. Working mic on a laptop or actual mic
  4. Smart Phone capable of accessing their respective app stores
  5. Access to data or wifi connections

FAQs

Yes! You can use any SkillsFuture Credits you have to pay for course fees.

We highly discourage you from missing any classes since the entire program is designed to be hands-on intensive. There is also a minimum attendance requirement of 75% of training hours for Singaporean and PRs, and 90% of training hours for international students. If you do not meet the 75% attendance requirement, you will not be eligible to enjoy subsidies nor to sit for the assessment. Make sure you block off your time during your training with us or find an intake option that will ensure you do not miss any classes. You will only wish that you had more time in the class!

We do not offer any make-up or replacement classes.

Tembusu Institute schedules classes on selected public holidays to cater to adult learners. Public holiday classes provide greater flexibility and accessibility for learners who may not be able to attend weekday or regular working-hour classes due to work, family or caregiving commitments. All schedules are planned and communicated clearly to students prior to course commencement.

Class schedules, including lessons conducted on public holidays, are communicated to students prior to course commencement. Students are given the option to select an alternative schedule where classes do not coincide with public holidays at the point of enrolment, subject to availability. If a student chooses to proceed with a schedule that includes public holiday classes and subsequently requests to miss or defer a lesson for personal or religious reasons, standard deferment policies apply. This may include applicable deferment or administrative fees, in accordance with Tembusu Institute's published course terms and conditions. No additional penalties are imposed beyond these stated policies, and the same approach is applied consistently to all students.

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