Privacy Policy

1. Information Collected Through the Tembusu Student Mobile App

In addition to the Personal Data described in the main PDPA policy, the Tembusu Student mobile application collects the following information for operational, authentication, and service-related purposes. We collect several types of personal and sensitive information. This collection is limited strictly to the purpose of providing the App's core functionality secure attendance and other App functionality.

Personal Information Provided by Users

• Student name
• Contact information (email, mobile number)
• Any information required during onboarding or form submissions within the app

Information Collected Automatically

• Log data (app activities, errors, crash reports)
• Time and duration of app usage
• This information is used for security, troubleshooting, analytics, and improving app performance.

Permissions and Datas Used by the App and Their Purpose

• Location Access (precise and coarse location data) – Used to verify attendance or presence for on-site activities.
• Photo / Media Access – Used to allow students to upload supporting documents. The app does not access or store photos without user action.

Third-Party Services and Data Sharing

• SingPass Login (Authentication) – Used for secure identity verification in Singapore.
• SingPass may collect or process identity data strictly for authentication.
• Stripe (Payment Processing) – Used to process tuition or service-related payments.
• Stripe may collect payment card details, transaction information, billing information.
• Tembusu Institute does NOT store full payment card details.
• All third-party services comply with PDPA and employ their own security measures.

2. How We Use Data Collected Through the App

• Student identity verification
• Course enrollment and management
• Payment processing
• Communicating important updates and notifications
• Location-based attendance or activity verification
• App performance monitoring and troubleshooting
• Enhancing user experience

3.Security of Data Collected via the App

• Encrypted communication (HTTPS/TLS)
• Access controls for sensitive information
• Secure authentication via SingPass
• Protection against unauthorized access, disclosure, and alteration
• Payment information handled by Stripe is processed according to PCI-DSS security standards

4. Sharing and Disclosure of Your Information

• We do not sell, rent, or share your Personal Data with any third parties for marketing or advertising purposes.

5.User Rights (Access, Correction, and Deletion)

• Access: Users may request access to personal data collected within the app.
• Correction: Users may request corrections if any information is incomplete or inaccurate.
• Deletion: Requests for deletion may be submitted to the DPO via email.

6.Deletion requests will be evaluated based on:

• Legal retention requirements
• Operational needs (e.g., academic records)
• Regulatory obligations (e.g., payment receipts)
• Where deletion is permissible, Tembusu Institute will delete or anonymize the data within a reasonable timeframe

7.Children’s Privacy

The Tembusu Student Mobile app is intended for adult learners, students, and trainers associated with Tembusu Institute. It is not designed for children under the age of 13, and the Institute does not knowingly collect personal data from children below this age.

8.Updates to the App Privacy Section

Tembusu Institute may update these app-specific privacy provisions as required to comply with legal, regulatory, or operational changes. All updates will be posted within the privacy policy.